To use illustrations effectively, you should be certain that your stories are directly relevant to the idea or point they are supposed to support

A performance review should only focus on the negatives aspects of an employee's behavior.

a. true b. false

Store managers at Kids Clothing, Inc are required to conduct weekly audits of the returns the store has processed. This requirement is a ____

A) ritual. B) rite. C) policy. D) rule. E) structure.