Customer perceived value is determined by a customer's ________ of the benefits and costs of a product

The ability to monitor your own feelings and those of others and to use this information to guide your thinking and actions is referred to as _____.

Fill in the blank(s) with the appropriate word(s).

There are five basic categories of human movement. Facial expressions belong in this category:

a. Emblems b. Regulators c. Affect displays d. Adaptors e. Illustrators