When large companies can no longer defend all their territory, they launch a ________ defense where they give up weaker markets and reassign resources to stronger ones

Answer the following statement(s) true (T) or false (F)

1. Creating a high-performance work system is similar to traditional management practices because both treat decision making about technology, organization structure, and human resources as unrelated. 2. An organizations HR department makes most decisions about organizational structure. 3. The reward systems of an organization include the performance measures by which employees are judged and the methods of measuring performance. 4. High-performance work systems are characterized by high employee turnover. 5. Themost popular way to empower employees is to design work so that it can be performed by individuals.

How can sales managers benefit from customer relationship management (CRM)?

What will be an ideal response?