Describe at least 4 characteristics of good listening (2 points) and 4 characteristics of good speaking (2 points)
What will be an ideal response
Listening: 2 points for any four of the following:
- Eye contact
- Body posture
- Verbal and nonverbal responses
- Appropriate gestures or touching
- Ask open-ended questions
- Paraphrase
- Don't try to problem-solve unless asked to
- Avoid distractions
Speaking: 2 points for any four of the following:
- Be congruent—verbal and nonverbal match
- When giving an opinion use "I" statements
- Do an appropriate amount of self disclosure
- Be specific and direct
- Repeat the message as needed
- Match the message to the audience and context
- Mirror
- Keep it simple
Students can also list information form the Oral Communication Rubric
You might also like to view...
The following list of exercises would most likely be an example of which type of treatment, 1) shop in a crowded supermarket, 2) walk five blocks away from home, 3) drive?
a. Panic control treatment. b. Cognitive-behavioral treatment. c. Gradual exposure treatment. d. None
Leptin is a hormone that __________, and ghrelin is a hormone that is responsible for __________.
A. usually leads to decreased food intake; an increase in hunger B. is not related in any way to obesity; metabolic homeostasis C. helps the body regain its set point; recalibrating the set point D. is an appetite stimulator; appetite suppression