The ________ should always be included with a merchandise shipment to a customer

A) picking ticket
B) packing slip
C) sales invoice
D) remittance advice

Answer: B

Business

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It is not possible to have too much insurance coverage

Indicate whether the statement is true or false.

Business

The introduction of EC has

A) decreased customer loyalty because customers can more easily shop, compare, and switch to different vendors. B) increased customer loyalty because customers do not have time to shop around. C) increased the cost of acquiring and retaining customers. D) decreased advertising and promotion costs.

Business