Orient Insurance gives customers the assurance of settling claims within seven days. Which of
the following approaches is Orient Insurance using to achieve differentiation?
A) tangibles B) responsiveness
C) customization D) empathy
B
Business
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If a buyer will be given possession before closing, an interim occupancy agreement establishes that the buyer is in possession of the property as a:
A. squatter B. landlord C. agent D. renter
Business
The best estimate of the total cost at the completion of the project best defines
A) schedule performance index. B) cost performance index. C) estimate at completion. D) variance at completion.
Business