Orient Insurance gives customers the assurance of settling claims within seven days. Which of

the following approaches is Orient Insurance using to achieve differentiation?

A) tangibles B) responsiveness
C) customization D) empathy

B

Business

You might also like to view...

If a buyer will be given possession before closing, an interim occupancy agreement establishes that the buyer is in possession of the property as a:

A. squatter B. landlord C. agent D. renter

Business

The best estimate of the total cost at the completion of the project best defines

A) schedule performance index. B) cost performance index. C) estimate at completion. D) variance at completion.

Business