Informal language typically used in an interpersonal setting is referred to as ____

Whether one is working with entertainment or sports, which of the following is most true?

A) Both fall outside the mainstream of public relations work. B) Both are "entertainment." C) Both deal with celebrity. D) B and C only. E) All of the above

Astrid ordered her steak cooked medium-well at her favorite restaurant. When the server returned with her steak, Astrid cut into it, saw that it was red in the center, and said to the server, "OK, what part of 'medium-well' didn't you understand? I want you to take this back and cook it so it's edible. This is ridiculous!" Which term best describes Astrid's communication behavior?

A. assertive B. other-oriented C. results-oriented D. aggressive