Explain passive, aggressive, passive-aggressive, and assertive behavior. While most people
communicate in different styles in different contexts, which style do you typically use? Provide
an example of your communication in a particular context.
What will be an ideal response?
Passive communicators avoid conflict through denial, avoidance, or accommodation.
Aggressive communicators directly communicate distress through anger or hostile nonverbal
behaviors. Passive-aggressive communicators use subtle tactics to express their wishes or punish
a transgressor. Assertive communicators look for conflict resolutions that will satisfy everyone.
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Which organization is a professional association composed primarily of the chief communication officers of corporations with at least $2 billion in annual revenues and the CEOs of the world's largest public relations agencies?
A) International Association of Business Communicators B) Public Relations Society of America C) Council of Public Relations Firms D) Institute for Public Relations E) Arthur W. Page Society
The process of choosing language or nonverbal behaviors to convey your message is known as
A) motivating B) stimulating C) encoding D) decoding