Which racial/ethnic group has the highest rate of uninsurance?

If documentation in the patient chart supports a lower level of service than that coded, the error would be called:

upcoding. downcoding. bundling. unbundling.

Which of the following best describes a system that answers the call and provides the caller with a choice of departments or services that can be accessed by pressing a specified number on the touch-tone telephone?

a. Facsimile machine b. Automated routing unit c. Electronic mail d. Answering service