Fantasies have heroes and villains, plot lines, and a well-developed ethical structure that gives moral or psychological guidance to a group. What is this called?

Elisa is asked to give a presentation. She starts her presentation by talking about the principles and tendencies of the audience. Which technique of communication does Elisa use?

a) Channeling b) Repeating c) Believing d) Acting

What does the text state is the most inherently interesting type of supporting material?

a. a startling introductory device b. a specific purpose statement c. a summary d. an anecdote