Case Based Critical ThinkingCase 1You have created a very long web page. Answer the following questions about the navigation structure for this web page. Which of the following do you include if you want your users to see a road map of the website that contains your web page.

A. An image map
B. A site map
C. A search tool
D. A hotspot

Answer: B

Computer Science & Information Technology

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In order to change the spacing before or after a paragraph, use the spin boxes located:

A) in the Paragraph group on the Home tab. B) in the Status bar below the document. C) in the Paragraph group on the Page Layout tab. D) in the Formatting group of the Home tab.

Computer Science & Information Technology

A(n) _________________________ is a questionnaire that attempts to measure users' reactions (positive or negative) to the support services they receive.

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology