Marvin took credit for his colleague's idea. He is very sorry that he did this, and he wants to apologize to his colleague. What advice would you give him to help him make a sincere apology that is more likely to be accepted by his colleague?
a. Acknowledge that a break of trust has occurred
b. Be general rather than specific about what he did
c. Explain why he did what he did
d. a and c above
d
Business
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