In the _____ step of the process of conversation, we deal with the substance of the conversation

The values-driven management of relationships between an organization and the publics that can affect its success is known as ________

A) values-added public relations B) values-driven public relations C) the dynamic approach to public relations D) reputation management E) relationship building

You should memorize your presentations in order to make sure

that everything goes as planned. Indicate whether the statement is true or false