As an outside sales training specialist, it is in your best interest to show a strong relationship between your program and subsequent performance. Which of the following factors would you suggest your clients measure to see if their investments have "paid off"?

a. salesperson morale
b. improved customer relations
c. salesperson turnover rates
d. all of the above
e. both b and c of the above

Ans: d. all of the above

Business

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