The most likely objective of therapeutic listening is _____.

a. enjoyment or appreciation
b. comprehension of information
c. deciding whether or not a message is valuable and useful
d. enabling someone to talk about a problem or concern

d. enabling someone to talk about a problem or concern

Communication & Mass Media

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Software applications for use on smartphones and tablets are called:

a. android b. iPhones c. ?apps d. Apple watches

Communication & Mass Media

Jonathan has just met Carlos, a student from Brazil. He asks Carlos, “How do you like it here in America?” Carlos says, “I’m from America.” What is illustrated by this exchange?

a. defensiveness on Carlos’s part b. ethnocentrism on Jonathan’s part c. language difficulty on Carlos’s part d. rudeness on Jonathan’s part

Communication & Mass Media