________ is the process of legally and ethically studying how other firms do something in a high-quality way and then either imitating or improving on their methods

A) Total quality management
B) Statistical process control
C) Benchmarking
D) Scorecarding

C

Business

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A company has sales of $640,000, net profit after taxes of $23,000, a total asset turnover of 4.17 and an equity multiplier of 1.67. What is the return on equity?

A) 24% B) 9.0% C) 8.1% D) 4.5%

Business

A growing number of firms use social networking sites, such as Facebook and LinkedIn, to investigate the backgrounds of potential employees

Indicate whether this statement is true or false.

Business