When we engage in self-talk, _____

A. there is generally little effect on our attitudes, values, and beliefs
B. it affects our self-esteem and shapes our inner feelings
C. we are always asleep
D. it has no impact on our interpersonal communication

B

Communication & Mass Media

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According to the Journal of Public Relations Research, one of the key attributes of competent public relations managers is

a) ability to solve problems. b) years of professional experience. c) seamless reporting to the top-level management. d) communication with customers.

Communication & Mass Media

Signaling is important to the ________________ stage of the HURIER model because verbal and nonverbal messages can be misunderstood.

A) Understanding B) Interpreting C) Responding D) Remembering

Communication & Mass Media