A customer service person comes 3 hours late to service your computer. Which of the following gaps best describe this situation?
A) the gap between customers' expectations and management perceptions
B) the gap between management's perception and service quality specifications
C) the gap between service quality specifications and service delivery
D) the gap between service delivery and external communications
D
Business
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A threat of future harm or moral pressure is not considered false imprisonment
Indicate whether the statement is true or false
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A(n) ________ is a partnership created with no fixed duration
A) partnership for a term B) partnership at will C) ordinary partnership D) limited partnership
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