To greet patients and customers effectively, you should do all of the following EXCEPT:
A) Always greet your patients with a smile.
B) Look at your customer attentively.
C) Build trust and establish a personal relationship with your patient.
D) Never ask for the patient's name, because it is confidential information.
D
Health Professions
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The chief complaint is MOST accurately defined as the:
A. most serious thing the patient is concerned about. B. gross physical signs that you detect on assessment. C. most life-threatening condition that you discover. D. condition that exacerbates an underlying problem.
Health Professions
Most communication transmissions are
A) electronic B) written C) through body language D) verbal
Health Professions