The integrative model of OB acknowledges that employees typically work in one or more work teams, which may be led by a formal or an informal leader

A proactive, integrated approach to atmospherics by a retailer is referred to as _____

a. aesthetics b. visual merchandising c. goodwill d. retail image

____Those in a power tolerance culture may choose not to follow their leader if they believe it is not in their best interest

Indicate whether the statement is true or false