The six steps of the problem-solving process are:

1. __________, 2. __________, 3. __________, 4. __________, 5. __________, 6. __________.
Fill in the blanks with correct word

define and analyze the problem; establish criteria for evaluating solutions; identify possible
solutions; evaluate solutions; select the best solution(s); test selected solution(s)

Communication & Mass Media

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Which one of the following is not a characteristic of experiencing success in a hybrid public speaking class?

a. Determine your level of hybrid readiness. b. Manage your time effectively. c. Refrain from in-class and online participation. d. Establish a relationship with your instructor early on.

Communication & Mass Media

Uses and gratifications research examines the types of content audience members consume and attempts to assess why they use that particular content

Indicate whether the statement is true or false

Communication & Mass Media