To determine customer lifetime value, a company needs to know all of the following EXCEPT which one?
A) customer average purchases per year
B) costs to service the customer
C) customer retention rate
D) the company's discount rate
E) customer perceived costs
E
Business
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A negative side effect noted of workplace conflict is that the people involved often ________
A) receive attention from management B) become united after the conflict C) waste time and energy that could be to used in useful purposes D) become more creative
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What is viral marketing?
What will be an ideal response?
Business