Conflict ________ involves managing and limiting the negative aspects of conflict, but also taking advantage of its positive aspects

a. management
b. engagement
c. control
d. cooperation

Answer: a

Communication & Mass Media

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Explain the similarities and differences among autoethnography, ethnography, and ethnography of communication.

What will be an ideal response?

Communication & Mass Media

____________ occurs when expectations of an event influences a person's behavior, which in turn influences the event's outcome.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media