In a short essay, explain three ways that managers can achieve cross-cultural success
What will be an ideal response?
a. Managers should acquire factual and interpretive knowledge about the other culture and try to speak the language. Successful managers acquire a base of knowledge about the values, attitudes, and lifestyle of the cultures with which they interact. Managers study the political and economic background of target countries, their history, current national affairs, and perceptions about other cultures.
b. Managers should avoid cultural bias. Ethnocentric assumptions lead to poor business strategies in both planning and execution. Managers new to international business often find the behavior of a foreigner hard to explain. For example, it is easy to be offended when our foreign counterpart does not appreciate our food, history, sports, or entertainment or is otherwise inconsiderate. This situation may interfere with the manager's ability to interact effectively with the foreigner, even leading to communication breakdown. In this way, culture can be a significant barrier to successful cross-cultural communication.
c. Managers should develop cross-cultural skills. Each culture has its own ways of carrying out business transactions, negotiations, and dispute resolution. Managers must make an effort to gain cross-cultural proficiency in order to be successful in international business. Successful managers exhibit traits of perceptiveness, flexibility, and adaptability, and they make an effort to develop personal relationships.
You might also like to view...
Neptune Accounting Services expects its accountants to work for 24,000 direct labor hours per year
The company's estimated total indirect costs are $225,000. The direct labor rate is $70 per hour. The company uses direct labor hours as the allocation base for indirect costs. If Neptune performs a job requiring 30 hours of direct labor, what is the total job cost? (Round any intermediate calculations to the nearest cent, and your final answer to the nearest dollar.) A) $225,000 B) $281 C) $2,381 D) $2,100
Which of the following is a true statement regarding women's participation in collegiate sports?
A. Women quickly became involved in college athletics as they enjoyed the competitive nature of the games. B. The very first association to govern women's college sports was formed during World War II when women were competing in sports because the men were overseas fighting in the war. C. The very first intercollegiate sport competition for women was in the sport of basketball in 1892, but the rules were changed from the men's game to make it more appropriate for women to play. D. Women's college sports have always been governed by the NCAA.