A phlebotomist walks into a patient's hospital room with a handwritten laboratory request to collect a blood specimen. The patient does not have an armband but is conscious. When asked his name, the patient's verbal response does not match the written request. What should the phlebotomist do?

A. Look for an identification tag on the bed.
B. Resolve the identification discrepancy before proceeding.
C. Check the patient's driver's license then collect the blood.
D. Call the doctor to confirm the identification.

Answer: B