Which of the following tests is used to evaluate the readability of text?

People are often only willing to engage in which of the following when they are angry or emotional?

a. discussion b. strategy control c. listening d. conflict

When you create a Facebook account, _____.

a. you must design your own pages b. you are expected to update it continually c. you should consider how the information on your page will affect your relatives, friends, and potential employers d. all of the above