Since the 1930s, the percentage of labor agreements providing for arbitration has

Terrance should most likely understand a customer's emotional buying motives because such motives are:

A) only overcome by nonverbal communication B) foundations for rational buying motives C) influential in most buying decisions D) factors in cost/benefit analyses E) barriers to most high-end sales

Federal courts have unanimously agreed that privacy interests of employees in closely

regulated businesses and those in businesses not closely regulated must be treated similarly and it is unconstitutional to impose different privacy standards. a. True b. False