These two attributes should both be reinforced in all social media communications, especially during a crisis.

Nonverbal cues that convey interest, attention, closeness, and involvement to another person are called __________ behaviors

Fill in the blank with correct word

During the maintenance stage of the transtheoretical model, a person _____.

a. has not yet considered changing a behavior b. is thinking about changing a behavior c. has sustained a behavior change d. has changed a behavior