While hearing only requires physical ability, listening requires knowledge, skills, and

The listening process is _______

a. linear b. one-way c. circular d. always perfect

In the context of displaying presentational aids, which of the following statements is true of whiteboards and chalkboards?

a. Using whiteboards and chalkboards during speeches signals that the speaker is well prepared. b. Whiteboards and chalkboards should be written on while speaking rather than prior to speaking. c. Writing on whiteboards and chalkboards is appropriate only for short items of information. d. Using whiteboards and chalkboards during speeches significantly boosts speaker credibility.