A ________ is a hybrid organization of overlapping responsibilities

Miranda is part of the training and development department of an organization. Her role is to evaluate the effectiveness of the recent leadership development programs that the company conducted for its employees. Of the several ways to evaluate such programs, Miranda wants to use the most timely and accurate method. Which of the following methods should she use?

a. She should compare the program's effectiveness to similar programs conducted by rival organizations. b. She should compare the financial results of participants versus nonparticipants. c. She should compare a participant's monthly salary to the cost of the programs. d. She should monitor the change in the participants' behavior after the programs.

The nature of work has changed and is now more complex and reliant on information than ever before. Given this shift, a greater understanding of which of the following is more important for organizations to succeed?

A) Teamwork B) Learning C) Intelligence D) Management