Using a humorous anecdote is one way to conclude your presentation

A product/service differentiation competitive advantage refers to defining a business in terms of goods and services rather than in terms of the benefits customers seek

Indicate whether the statement is true or false a. True b. False

To gain credibility with your audience in business reports, verifying facts and references will help to ensure

A) completeness. B) accuracy. C) the report is well balanced. D) the report is clear and logical. E) proper documentation.