Ramona is interested in determining what behaviors and duties her employees need to improve. She should conduct a(n) _____ analysis.

Low self-esteem is characterized by

a. refusal to accept praise b. poor performance on academic tests c. looking at oneself in the mirror often d. expressing ones opinions readily

External hearing aids are of no use to an individual with

a. damage to the auditory ossicles. b. a sensorineural hearing loss. c. a conductive hearing loss. d. damage to the tympanic membrane.