What advice do lawyers typically offer regarding how to communicate a crisis? How does this advice differ from what public relations counselors would tell their clients?
What will be an ideal response?
Lawyers are correctly focused on defense in a court of law. Therefore, they suggest that organizations say nothing or, if they have to say something, do so quietly and avoid saying anything that could be held against them later. Public relations advice, on the other hand, is concerned about a different court–the court of public opinion–and therefore takes a different tack. A lawyer advises a client what he or she must say–to comply with the law.
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