Which of the following techniques helps in making informative speeches memorable?

Which of the following is an accurate statement about communication?

A) meanings are in words B) communication is a verbal process C) telling is communicating D) communication is a tool

In the beginning of his speech, Ryan asked the audience a rhetorical question. At the end of the speech, he provided an answer to the question. Which method for creating effective introductions did Ryan use?

a. using a personal reference b. referring to the introduction c. using a quotation d. using an inspirational appeal