How does conflict help avoid the situation known as "groupthink"?
What will be an ideal response?
Conflict over tasks can help people identify and better understand the issues
involved (Putnam, 1992). Opposing points of view, when expressed, can actually clarify
issues and uncover problems that have been less obvious or unknown. Critiquing
solutions helps a team avoid groupthink. Groupthink occurs when a team does not allow
opposing viewpoints to be expressed and believes its decisions are invincible or not
subject to criticism. Open discussions of opposing views about the task can be associated
with completing tasks and using resources more effectively.
You might also like to view...
A magazine, newspaper, or scholarly journal that is published daily, weekly, or quarterly is called a(n) ________
What will be an ideal response?
To be effective, "learning teams" should tolerate all of the following EXCEPT
A) people who make mistakes. B) inefficiency. C) occasional failures. D) people who try things they are not good at. E) members who constantly agree with each others' views.