Many people say that informal communication travels along an organizational ________, meaning that messages are often conveyed in upward, downward, and lateral directions simultaneously.

A. pattern
B. gossip
C. transaction
D. grapevine

Answer: D

Communication & Mass Media

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According to the text, what is the member role that helps create and maintain a positive climate and interpersonal relationships within a group?

a. group interaction b. group task c. alliance interaction d. relationship advocate

Communication & Mass Media

The denouement disrupts the status quo and triggers the climax

Indicate whether the statement is true or false

Communication & Mass Media