An unequivocal message during an organizational crisis is most appropriate
A. when there is potential for litigation
B. when the organization has competing and conflicting goals
C. when there is a limited amount of meaningful information
D. none of the above
Answer: D
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In the _____ stage of the relationship model, there is testing and intensifying
A) contact B) involvement C) intimacy D) repair
Luis says, "If you knew the information I will provide in this four minute speech would save a loved one's life, would you listen carefully? Well, it easily could. It saved my father's life when we were at dinner last week." Luis is doing what effective part of informative speaking?
A) Provide listeners with a clear thesis statement. B) Motivate listeners to want information. C) Connect with listeners' values and experiences. D) Build credibility with listeners. E) Adapt to diverse listeners.