_________is the use of a neutral third party to encourage and assist parties to voluntarily resolve their dispute. The person conducting the process is called a

The degree to which group members are loyal to each other and work effectively together to accomplish a shared goal is referred to as ______.

-group norms -loyalty effect -reciprocal task interdependence -group cohesiveness

The Wii system, developed by Nintendo, with its intuitive motion-sensitive controller and interactive games, appealed not only to teen boys but also to their sisters, moms, dads, and even grandparents

This is a successful example of ________ marketing. A) consumer-oriented B) innovative C) customer-value D) societal E) sense-of-mission