Julie works at Matrix Inc. Her primary role in the company is to create self-rating, job-related questionnaires for the employees. Which of the following human resource management (HRM) practices is being performed by Julie?

An individual who believes in ethical normativism is most likely to view ethical behavioral standards as ________

A) universal B) constantly changing C) dependent on societal norms D) superior to religious beliefs

The customization of enterprise resource planning software to meet different customer requirements without changing the program code is called ________

A) modularity B) configuration C) automation D) process blueprinting