Which of the following items identifies the category of norms that dictates how a group operates and manages its tasks?

What is the largest library system in the United States?

a. the Library of Congress b. the presidential libraries c. the National Archives and Records Administration d. the Virtual Library

According to the perceptual view of emotions, what occurs right before the response?

A) ?external event B) ?physiological response C) ?label for response D) ?interpreted emotion E) ?perception of event