A support agent should aim to use language that is ____ the language the user uses.

A. slightly above
B. at the same level as
C. slightly below
D. None of the above

Answer: C

Computer Science & Information Technology

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Describe the purpose of the main steps in the physical design methodology presented in this chapter.

What will be an ideal response?

Computer Science & Information Technology

Henry wants to create a bootable flash drive with Windows 10. He wants to use it on multiple computers to troubleshoot Windows 10 startup issues.   What tool can Henry use to create a bootable flash drive in Windows 10?

A. Windows Media Creation tool B. Windows ISO creator C. Windows Media Center D. Windows DVD maker

Computer Science & Information Technology