Business process management systems evaluate and improve processes that include both person-to-person workflow and system-to-system communications.

Kegg’s Cereals Inc. is a major supplier to almost all grocery store chains. It has most of the valuable shelf space in the cereal aisle. Which of the following is true based on this information?

A. There are few entry barriers. B. Government regulation of cereals is high. C. The threat of new entrants is low. D. Competitors have the larger market share. E. Customers have high bargaining power.

The major disadvantage of a geocentric staffing policy is its potential for ________

A) creating barriers for the host-country office B) being costly due to high salaries and moving costs of managers C) creating legal problems for the home-country office D) losing control of host-country operations