Which one of the following is the grandest and least useful reification used in public relations?

Directories are helpful for identifying manufacturers operating in your market, for compiling names and addresses of associations in your sales territory, or for verifying names and addresses of prospective customers who carry a specific job title

Indicate whether the statement is true or false

A queuing system with a normally distributed arrival pattern, exponential service times, and three servers would be described as

A) G/G/3. B) M/M/3. C) G/M/3. D) M/G/3. E) N/E/3.