Which item of the following list contains cooperative tactics for use in bargaining sessions?

a. issuing ultimatums and offering concessions
b. asking for concessions and issuing ultimatums
c. offering information and providing clarification
d. offering promises and making threats or demands

c

Communication & Mass Media

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Michael is nervous to take his required Public Speaking class but knows he can get through it. He

takes advantage of his __________ ; the rush of adrenaline when he speaks, which he tries to channel toward a more energetic presentation. A. public speaking apprehension. B. communication uneasiness. C. natural nervousness. D. anxiety.

Communication & Mass Media

Gretchen decides to join a study group. She attends the group for the first time and arrives about 10 minutes early for the meeting. She is surprised to see that no other group members have arrived

In fact, no one showed up until ten minutes past the posted start time. Gretchen realizes that arriving late is deemed appropriate behavior by the group. This would be an example of a group _____. a. norm b. role c. status d. power

Communication & Mass Media