The problem is that persuasion cannot be done ethically and legally

Many cities pump millions of dollars into efforts to

A) get people to stop smoking. B) encourage recycling. C) attract new business. D) creating new city logos. E) bike trails.

The process of researching, creating, and refining a product or service and distributing that product or service to targeted customers is called ________

A) marketing B) advertising C) public relations D) All of the above. E) None of the above.