If a nonsmoker dines in a restaurant without a no-smoking section, then the overall quality of service experienced by the nonsmoking customer probably declines. This is an example of which of the following service characteristics?
a) Perishability
b) Inseparability
c) Heterogeneity
d) Intangibility
e) Homogeneity
Answer: b) Inseparability
Business
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Burger King developed a new french fry to compete with McDonald's fry--considered the world's best. Burger King's specifications included that the crunch would last for seven or more chews
The product failed because consumers did not like the fry as much as McDonald's fry. Burger King did not ________ the idea for both technical and commercial value. A) test market B) advertise C) screen D) promote E) style
Business
An option gives its owner the right to buy or sell an asset. This asset is generally
A) preferred stock. B) mutual funds. C) corporate bonds. D) common stock. E) None of the above are correct.
Business