Transforming into a true market-driven company involves organizing around products

Indicate whether the statement is true or false

FALSE

Business

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A(n) ________ is a storeless retailer serving a specific clientele–usually employees of large organizations–who are authorized to buy from a list of retailers that have agreed to give discounts in return for inclusion on the list

A) direct-selling vendor B) direct marketing vendor C) buying service D) automatic vendor E) corporate retailer

Business

Explain how the gap between service quality standards and customer expectations can occur. How can it be avoided?

What will be an ideal response?

Business