Discuss the difference between empathy and sympathy and give an example of each term

What will be an ideal response?

Empathy is feeling the emotional reaction that the other person is experiencing. You do
this by assessing how you felt in a similar situation and imagine how the other person
feels in this situation. For example, you may observe that your best friend looks upset,
and you ask her what is wrong. You learn that she failed a Calculus exam. You recall a
time when you did poorly on an English composition and recall the emotions you felt.
Then, you imagine how you would feel if you were in her position. You ask questions
to gain more information and paraphrase what happened as well as her emotions.
Then, you listen and observe her response. Sympathy means that you acknowledge the
emotions of the other person and be compassionate toward the other person. In
contrast to empathy, sympathy does not involve experiencing the emotional reaction of
the other person. For example, your friend?s aunt dies, so you call her on the phone to
express to her that you are sorry about her loss.

Communication & Mass Media

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Paraphrasing is a method of clarifying another's meaning, reflecting back to our partner our interpretation of their meaning.

a. True b. False

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Communication & Mass Media