Which of the following is NOT a service capacity characteristic?
a. The physical facilities where the service is performed or rendered
b. The skill level of the service personnel who perform or render the service offering
c. The equipment used in producing or rendering the service
d. All of these items are characteristics of service capacity.
e. None of these items are characteristics of service capacity.
d
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What type of clause in an insurance policy states that the insurer will pay for a covered loss only
to the extent that it exceeds a certain stated amount that the insured pays toward that loss? A) Subrogation clause B) Deductible clause C) Endorsement clause D) Coinsurance clause E) Indemnity clause
A walk-in medical clinic believes that arrivals are uniformly distributed over weekdays (Monday through Friday). It has collected the following data based on a random sample of 100 days
Frequency Mon 25 Tue 22 Wed 19 Thu 18 Fri 16 Total 100 Based on this information how many degrees for freedom are involved in this goodness of fit test? A) 99 B) 100 C) 4 D) 5