Which of the following situations would require a PR professional to engage in crisis management activities?

a. A competitor introduces a similar product.
b. Suppliers are unable to provide product inputs.
c. The government recalls a defective product.
d. Consumers post comments about a product.

c. The government recalls a defective product.

Communication & Mass Media

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When promising your audience something beneficial, it is important to note that we listen to messages that _______

a. are in our self-interest b. cause conflict c. amuse us d. seek a response

Communication & Mass Media

When using some form of participant observation, a researcher looks for interdependence among the people observed, the social situation, and the context in which the interaction occurs.

Answer the following statement true (T) or false (F)

Communication & Mass Media